1) Will I get my money back if I am not satisfied with the purchase?
If for any reason you are not satisfied with the products you have purchased, you can return them within 15 calendar days from the day of delivery, without having to give us any explanation. (See exceptions; kits for groups, personalized …).
2) Is it necessary to register to buy at harlondonfashion.com?
Yes, you need to register to buy any product from HAR London Fashion.
3) I have a problem with the item I bought at futbolfactory.es. How can I return it?
If you want to return a product from your order, you just have to Mail At firstname.lastname@example.org, and if it has been our mistake or it is a defective product, contact us, and we will send you to our carrier to collect the product.
4) How long does it take for home orders to arrive and how much does the shipping cost?
The shipment of your order will be done in a period of 2-3 business days in the United Kingdom, and Over the United Kingdom, it takes 7 to 10 days.
5) Why should I register as a member of harlondonfashion.com?
Our HAR London Fashion member club only adds advantages: special discounts on selected products, private sales with highly personalized offers, and many other advantages with which we will surprise you.
In addition, partners can place orders quickly and efficiently, they can know the status of their order and obtain information on previous orders, consult or change the designed football kits … And all from your partner area in “My account”. What are you waiting to become a member?
6) Can I cancel an order I made online?
As long as your order has not left our warehouses, or has been personalized (in the case of personalized products, embroidery …), you can cancel it free of charge and without having to give any kind of explanation.
7) I have placed an order and I have not received a confirmation?
Once your order is placed, we will send you a confirmation by email. If you do not receive it, please check your spam / junk box, as sometimes you may receive it directly there. If you want, you can call us at (+44)757-215-8549 (Monday to Friday from 8:30 a.m. to 2:30 p.m.) or Contact our live support, or write to email@example.com.
8) How do I know when my order is shipped?
Once your order leaves our facilities, we will send you an email so that you have proof that your order is on its way. Later, the courier will send you another email in which it will indicate the estimated delivery time slot. If that strip does not suit you, you can modify it from the same email.